At National Airport Taxi, we strive to accommodate changes in travel plans and offer a transparent refund policy. Please review the following guidelines regarding refunds:
Cancellation Timeframe: To receive a full refund, cancellations must be made at least 3 hours before the scheduled pick-up time.
Cancellation Process: Cancellations should be initiated online or via email. Upon cancellation, you'll receive a confirmation email. If you don't receive confirmation, please contact our customer services team promptly.
No refund will be issued for no-shows on pre-paid journeys.
Cancellations made with less than 3 hours' notice before the scheduled pick-up time are non-refundable.
If the passenger is uncontactable during the scheduled pick-up time for pre-paid journeys, refunds will not be provided.
Our aim is to ensure a fair refund process while also considering operational logistics and commitments. If you have any questions or need further clarification, please don't hesitate to reach out to our customer services team.
Welcome to National Airport Taxi, the primary hub of the most reliable, convenient and efficient mini cab service in the United Kingdom. We are more than proud to offer transportation services that will sweep you off your feet in the very first experience!